Villeroy & Boch service

No problem — simply click on the heart icon in the shopping basket to save it to your wish list. We will notify you as soon as the item becomes available again. Don’t want to wait? Check stock at a local store and reserve your item for collection. You can find detailed information under our FAQS Click & Collect.

If you register your porcelain series with us, our pattern availability service will notify you of any discontinuation up to 12 months in advance. This will give you enough time to stock up on your favourite pieces or complete your set.

Make your purchase a special gift: choose the gift wrapping option for selected items in your shopping basket and add a card with a personal message. Discover perfect gift ideas in our range.

Accidents can happen at children’s mealtimes – and this is precisely why we offer a 2-year breakages guarantee on the Boho Kids and Kiddy Bears collections. If any children’s crockery item breaks within a period of two years from purchase, we will replace it free of charge. Ensuring that any little mishaps are quickly forgotten.

For over 275 years, Villeroy & Boch has established a reputation for quality-assured products and the highest manufacturing standards. Our collections impress with durable materials, precise workmanship and reliable quality for everyday life. To ensure lasting satisfaction with your product, please refer to our care information here.

At Villeroy & Boch, you can pay for your purchases using your preferred method. Simply select one of our safe and proven payment options when placing your order: PayPal, credit card (Visa, MasterCard, Amex), Klarna or purchase on account. All payments are, of course, encrypted and processed according to the highest security standards.